Help and support
Contact us
Questions about RoyalPay, your account, a card or a payment. Real people read every message and answer in writing.
- A first answer within two business days, usually much sooner
- We will never ask for your password, a full card number or a one-time code
- Support in English, Polish and Czech
- Complaints are recorded and answered formally, in line with our complaints procedure
Prefer email?
Write to us directly. The form is faster, because your message goes straight to the right queue.
info@getroyalpay.com
Business, press and investors: royalpaymentsolutions.com/contact